Terms of service

1. General Information

Retrohavena provides online retail services for home furniture and related products. By using this website, you confirm that you are legally capable of entering into a binding contract under applicable law.

2. Eligibility to Use

To use our services, you must:

  • Be at least 18 years old, or have legal guardian consent
  • Provide accurate and complete information when placing an order
  • Use the website for lawful purposes only

3. Products and Availability

All products are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time without prior notice
  • Correct errors in product descriptions, pricing, or availability
  • Limit quantities per order if necessary

We strive to ensure all product information is accurate, but minor variations may occur.

4. Pricing and Payments

All prices are displayed in USD unless otherwise stated.
We accept secure payment methods including:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Diners Club

Payment must be completed before order processing begins.

5. Order Acceptance

After placing an order, you will receive an order confirmation email.
However, order confirmation does not guarantee acceptance. We reserve the right to cancel orders in cases such as:

  • Product unavailability
  • Payment issues
  • Suspicious or fraudulent activity
  • Incorrect pricing or system errors

If an order is canceled after payment, a full refund will be issued.

6. Shipping and Delivery

Shipping terms, including delivery times and fees, are outlined in our Shipping Policy. Delivery times are estimates and not guaranteed.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review it before placing an order.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is owned by or licensed to Retrohavena.
Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • We do not guarantee uninterrupted or error-free website operation
  • Our liability is limited to the amount paid for the purchased product

10. Privacy

Your personal data is handled in accordance with our Privacy Policy and applicable data protection laws, including GDPR requirements where applicable.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will take effect once posted on this page.

12. Contact Information

For any questions regarding these Terms, please contact our customer support team.

Customer Service Email: info@retrohavena.com
Address: 187 Barker St, Anniston, AL 36206, USA
Telephone: +1 (256) 294-3243
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)